Texas Power Bars Privacy Policy

This Privacy Policy explains how Texas Power Bars LLC may collect, use, disclose, retain, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our business.

Effective and last updated: July 13, 2026

1. Information We May Collect

Depending on how you interact with us and which services you use, we may collect:

• Contact and account information, including your name, email, phone number, billing address, shipping address, and account details
• Order and transaction information, including products viewed or purchased, product options, order history, quotes, invoices, returns, warranty requests, and support records
• Limited payment information provided by processors, such as transaction status, card type, verification results, and partial account identifiers; we do not ordinarily receive or store complete payment-card numbers
• Device and website-use information, including IP address, browser, device, approximate location, pages viewed, cart activity, and cookie or advertising identifiers
• Communications and content you submit, including emails, messages, reviews, photos, videos, custom artwork, logos, and support documentation
• Business and compliance information, including wholesale, dealer, institutional, tax-exemption, resale, fraud-prevention, and sanctions-screening information

Information may be collected directly from you, automatically through our website, or from service providers such as Shopify, payment providers, carriers, analytics and advertising providers, fraud-prevention services, Truemed, and other business partners.

Truemed and similar independent eligibility providers may collect health-related information under their own privacy practices. Texas Power Bars may receive limited order, eligibility, or documentation-status information but does not request detailed medical diagnoses through our ordinary checkout.

2. How We May Use Information

We may use personal information to:

• Operate, secure, maintain, and improve our website and business
• Process payments, orders, quotes, invoices, returns, and refunds
• Manufacture, customize, package, ship, deliver, and support products
• Provide order updates, customer support, and warranty review
• Verify identity, addresses, payment authorization, and transaction legitimacy
• Prevent fraud, chargeback abuse, security incidents, and unlawful activity
• Administer promotions, gift cards, affiliates, sponsorships, and events
• Manage wholesale, dealer, institutional, and custom-order relationships
• Analyze website performance, advertising, sales, and customer experience
• Send transactional communications and, where permitted, marketing communications
• Comply with legal, tax, accounting, regulatory, and contractual obligations
• Establish, investigate, exercise, or defend legal and contractual rights

We may also use aggregated or deidentified information for lawful business purposes.

3. How We May Disclose Information

We may disclose personal information when reasonably necessary to service providers and business partners that help us operate, including:

• Shopify and ecommerce providers
• Payment processors, banks, card networks, and financing providers
• Parcel carriers, freight carriers, customs brokers, and fulfillment providers
• Fraud-prevention, identity-verification, security, and risk providers
• Email, SMS, support, analytics, advertising, and social-media providers
• Truemed and other independent eligibility or reimbursement providers
• Suppliers, product partners, custom-production partners, and professional advisers
• Government authorities, courts, regulators, or law enforcement when required
• A buyer, investor, lender, successor, or adviser in connection with a financing, merger, acquisition, restructuring, or sale

We may also disclose information to prevent fraud, contest a payment dispute, enforce agreements, protect safety, investigate misconduct, or defend legal rights.

4. Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, server logs, and similar technologies to operate the website, maintain carts and accounts, remember preferences, detect fraud, understand website activity, measure advertising, and improve customer experience.

Texas Power Bars does not sell personal information for money in the ordinary meaning of the word “sell.” Certain advertising or analytics disclosures may nevertheless be treated as a “sale,” “sharing,” or targeted advertising under some privacy laws.

Where applicable, you may manage nonessential cookies through privacy controls made available on our website, through your browser, or by emailing team@texaspowerbars.com. Blocking some technologies may affect website functionality.

5. Marketing Communications

We may send marketing emails or text messages when you have consented or otherwise lawfully enrolled. You may opt out using the instructions in the message.

Opting out of marketing does not prevent necessary transactional communications, including order confirmations, invoices, shipping notices, support messages, recalls, and warranty communications.

6. Retention and Security

We may retain information for as long as reasonably necessary to fulfill orders, provide support, maintain warranty and transaction records, prevent fraud, resolve disputes, satisfy legal and accounting duties, and operate our business.

We use administrative, technical, and physical safeguards designed to protect personal information. No transmission, website, storage system, or third-party service is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and subject to applicable exceptions, you may have rights to:

• Confirm whether we process your personal information
• Access, correct, or delete certain personal information
• Receive certain information in a portable format
• Opt out of certain sales, sharing, targeted advertising, or profiling
• Withdraw consent where processing depends on consent
• Appeal certain decisions concerning a privacy request
• Exercise applicable rights without unlawful discrimination or retaliation

Submit a request by emailing team@texaspowerbars.com with the subject line Privacy Request. We may request information reasonably necessary to verify your identity, authority, residency, and request.

Rights are subject to legal exceptions, including records we must retain for orders, warranties, taxes, accounting, fraud prevention, safety, disputes, or legal claims.

If applicable law provides an appeal right, email the same address with the subject line Privacy Appeal.

8. Children and International Processing

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required authorization.

Texas Power Bars is based in the United States. Information may be processed or stored in the United States and other countries where our service providers operate. Data-protection laws in those locations may differ from the laws where you live.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, providers, legal requirements, or business. The revised policy will be posted with an updated effective date, and additional notice will be provided when required by law.

10. Contact Us

Questions and privacy requests may be sent to Texas Power Bars LLC.

Email: team@texaspowerbars.com